nusta Terms & Conditions

By accessing, registering on, or otherwise using the nusta platform — whether through the website at nusta.ws, the nusta mobile application, or any other interface provided by nusta — you agree to be bound by these Terms & Conditions ("Terms"), our Privacy Policy, and any additional rules, guidelines, or policies published on the platform from time to time.

These Terms constitute a legally binding agreement between you ("the Player," "you," or "your") and nusta ("the Company," "we," "us," or "our"). If you do not agree to these Terms in their entirety, you must not register an account or use any nusta service.

Continued use of the nusta platform following any update to these Terms constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically. The date at the top of this page indicates when these Terms were last updated.

To register and maintain an account on nusta, you must satisfy all of the following eligibility requirements:

• You are at least 21 years of age. This is a firm legal requirement under Philippine law and PAGCOR regulations. No exceptions will be made.
• You are a natural person residing in the Philippines or a jurisdiction where online gaming through PAGCOR-licensed operators is not prohibited.
• You are not listed on any self-exclusion register maintained by PAGCOR or any other regulatory body with jurisdiction over nusta.
• You have full legal capacity to enter into a binding agreement under Philippine law.
• You are not acting on behalf of another person for the purposes of online gaming.
• You do not hold an existing nusta account that has been suspended or permanently closed by the Company.

nusta reserves the right to request documentary proof of eligibility at any time, including a government-issued Philippine ID (e.g., PhilSys National ID, passport, driver's licence, SSS/GSIS card, or Voter's ID). Failure to provide satisfactory proof within a reasonable timeframe will result in account suspension and withholding of any pending withdrawals pending investigation.

Each individual is permitted to hold only one (1) nusta account. Creating duplicate or multiple accounts — whether under the same or different details — is a material breach of these Terms and will result in all accounts being closed and balances forfeited.

When registering your nusta account, you agree to provide accurate, current, and complete information. You must promptly update your account details if any of your information changes. nusta is not liable for any loss arising from inaccurate or outdated information provided by you.

Account registration requires completion of our Know Your Customer (KYC) verification process. KYC verification involves submitting:

• A clear copy of a valid, government-issued Philippine photo ID;
• Proof of your registered address (utility bill, bank statement, or similar document dated within the last three months);
• Where required, proof of your payment method (e.g., screenshot of GCash or PayMaya account name matching your registered name).

nusta may impose deposit limits, withdrawal holds, or temporary access restrictions on accounts that have not completed KYC verification. Full platform functionality is available only to fully verified accounts.

Your nusta Login credentials — comprising your registered email address or mobile number and your chosen password — are personal to you and must be kept strictly confidential. You are solely and entirely responsible for all activity that occurs under your account, whether or not you authorised such activity.

You agree to:

• Choose a strong, unique password for your nusta account and not reuse it across other platforms;
• Enable two-factor authentication (2FA) where offered, using your registered Philippine mobile number;
• Never share your nusta Login details with any other person, including family members, friends, or anyone purporting to be a nusta representative;
• Log out of your account at the end of each session, particularly on shared or public devices;
• Notify nusta support immediately if you suspect that your account has been accessed without your authorisation.

nusta will never ask for your password via email, SMS, or live chat. Any communication requesting your password should be treated as fraudulent and reported to our support team immediately.

All deposits to your nusta account are processed in Philippine Peso (PHP / ₱). nusta accepts deposits through the following payment channels, subject to availability:

• E-Wallets: GCash, PayMaya
• Online Banking: BPI Online, BDO Online, Metrobank Online
• Other channels as may be added and published on the nusta platform from time to time.

Minimum and maximum deposit amounts are displayed at the time of transaction and may vary by payment method. nusta does not charge fees for deposits, however your payment provider may apply their own transaction charges — you are responsible for checking your provider's fee schedule.

By making a deposit, you confirm that:

• The funds you are depositing are not proceeds of criminal activity;
• You are the authorised owner or user of the payment method being used;
• You are depositing funds for the purpose of gaming on the nusta platform and not for any other purpose.

nusta reserves the right to carry out additional verification checks on any deposit and to place a hold on funds pending the outcome of such checks. Deposits found to be linked to fraudulent payment activity will be reversed and the account suspended pending investigation.

Withdrawal requests are processed back to the same payment method used to make the original deposit into your nusta account. This is a security and anti-money laundering control requirement. nusta does not release withdrawals to third-party accounts, different payment methods, or cash.

To submit a withdrawal request, your account must:

• Have completed full KYC verification;
• Have a balance of real-money funds sufficient to cover the withdrawal amount;
• Not be subject to any active investigation, suspension, or security hold;
• Have satisfied all applicable wagering requirements on any bonus funds included in the balance.

nusta targets processing of withdrawal requests within one (1) to three (3) business days, subject to the processing timelines of the recipient payment provider. GCash and PayMaya withdrawals typically process faster than bank transfers. nusta is not responsible for delays caused by your payment provider's own processing timelines.

nusta reserves the right to conduct enhanced due diligence on withdrawal requests above certain thresholds as required by Philippine anti-money laundering regulations. You may be asked to provide source of funds documentation for large withdrawals.

nusta offers a range of bonuses and promotional incentives to registered players, including welcome bonuses, reload bonuses, free bets, cashback offers, and bingo ticket rewards. All bonuses are subject to the specific terms published with each promotion, which supplement and form part of these Terms.

General bonus conditions that apply to all nusta promotions unless otherwise specified:

• Bonus funds are credited separately from real-money funds and must be used before real-money funds;
• Wagering requirements must be completed before bonus-derived winnings can be withdrawn;
• Bonuses are valid for one claim per player, per household, per IP address, and per device;
• nusta reserves the right to modify, suspend, or terminate any bonus or promotion at any time;
• Abuse of bonus offers — including but not limited to using multiple accounts, collusion, or systematic exploitation of promotional terms — will result in account closure and forfeiture of all bonuses and associated winnings;
• Bonus offers are available only to players who have opted in as required and who have completed the minimum qualifying conditions stated in the promotion.

Specific rules governing each gaming product on the nusta platform — including sports betting, live casino, slot games, and bingo — are published within the relevant product section of the platform. These product-specific rules are incorporated by reference into these Terms.

The following general rules apply to all gaming activity on nusta:

• All bets and wagers are final once confirmed. nusta does not accept cancellations of confirmed bets except in circumstances where a manifest error or technical fault is identified.
• In the event of a manifest error in odds, game result, or payout calculation, nusta reserves the right to void affected bets and recalculate settlements. Players will be notified of any such correction.
• nusta uses certified Random Number Generator (RNG) technology in all applicable games to ensure fair and unpredictable outcomes. RNG systems are independently audited.
• nusta reserves the right to limit the maximum stake, maximum payout, or number of concurrent bets for any player or market, at its sole discretion.
• Results and settlements are final once confirmed by the relevant game engine or, in the case of sports betting, once the official result is published by the governing body of the relevant sport.

For sports betting specifically: PBA, UAAP, NBA, UFC, boxing, and other markets available on nusta are governed by nusta's Sportsbook Rules published on the platform. Settlement of all bets is based on official results declared by the relevant sporting authority.

The following conduct is strictly prohibited on the nusta platform. Any player found to have engaged in prohibited conduct will have their account suspended or permanently closed and any balance may be forfeited:

• Registering more than one account on nusta;
• Providing false, misleading, or fraudulent information during registration or verification;
• Using automated tools, bots, scripts, or software to interact with the nusta platform;
• Engaging in match-fixing, spot-fixing, or any form of sports integrity violation;
• Colluding with other players to gain an unfair advantage in any game;
• Exploiting software bugs, errors, or loopholes to obtain credits or winnings not legitimately earned;
• Using the platform for money laundering or any activity prohibited by Philippine law;
• Attempting to access accounts belonging to other players;
• Harassing, threatening, or abusing nusta staff or other platform users;
• Circumventing any security or access control measure implemented by nusta.

nusta cooperates fully with PAGCOR and Philippine law enforcement authorities in the investigation of any suspected prohibited conduct. Relevant account data and transaction records may be shared with these authorities as required by law.

nusta is firmly committed to promoting responsible gaming practices. We recognise that for most Filipino players, gaming on nusta is a form of entertainment. We are committed to ensuring it remains that way and to providing support for those who may develop a problematic relationship with gambling.

The following responsible gaming tools are available to all registered nusta players directly from the account dashboard:

• Deposit Limits: Set daily, weekly, or monthly caps on how much you can deposit into your nusta account;
• Session Time Limits: Configure alerts and automatic logouts after a defined gaming session duration;
• Reality Checks: Periodic on-screen reminders showing your session duration and net gaming activity;
• Cooling-Off Periods: Temporarily pause access to your account for a defined period of 24 hours to 30 days;
• Self-Exclusion: Permanently or temporarily exclude yourself from the nusta platform for periods ranging from 30 days to a permanent lifetime ban.

Self-exclusion requests are processed promptly and, once applied, cannot be reversed before the exclusion period expires. Players who self-exclude will not receive marketing communications from nusta during the exclusion period.

If you believe your gambling may be causing harm, we strongly encourage you to use these tools and to seek support. For additional guidance, visit our Responsible Gaming page.

All content on the nusta platform — including but not limited to the nusta name, logo, trademarks, game graphics, software, databases, audio, video, text, and user interface designs — is owned by or licensed to nusta and is protected by applicable Philippine and international intellectual property laws.

You are granted a limited, personal, non-transferable, non-exclusive licence to access and use the nusta platform for personal gaming purposes only. This licence does not permit you to:

• Copy, reproduce, or distribute any nusta content for commercial purposes;
• Modify, adapt, translate, or create derivative works from nusta content;
• Reverse-engineer, decompile, or disassemble any nusta software;
• Remove, alter, or obscure any proprietary notices on nusta content.

Any use of nusta's intellectual property beyond the scope of this limited licence requires prior written consent from nusta. Unauthorised use may result in legal action.

To the fullest extent permitted by applicable Philippine law, nusta's total aggregate liability to you for any claim arising out of or in connection with these Terms or your use of the platform shall not exceed the total amount deposited by you into your nusta account in the thirty (30) days immediately preceding the event giving rise to the claim.

nusta shall not be liable for:

• Loss of profits, revenue, data, or goodwill;
• Indirect, consequential, incidental, or special damages of any kind;
• Service interruptions caused by circumstances beyond nusta's reasonable control, including but not limited to internet connectivity issues, power outages, force majeure events, government actions, or PAGCOR-directed suspensions;
• Any loss arising from your reliance on information published on the platform, including odds, game rules, or promotional details, where such information contained a manifest error subsequently corrected by nusta.

Nothing in these Terms limits nusta's liability for fraud, death, or personal injury caused by nusta's negligence, or any other liability that cannot be excluded or limited under Philippine law.

nusta collects and processes personal data in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012, and all its implementing rules and regulations. The manner in which nusta collects, uses, stores, and protects your personal data is set out in our Privacy Policy, which forms part of these Terms.

By registering on nusta, you consent to the collection and processing of your personal data as described in our Privacy Policy. This includes data collected for account registration, KYC verification, transaction processing, fraud prevention, regulatory compliance, and — where you have opted in — marketing communications.

You have the right to access, correct, and in certain circumstances request the deletion of your personal data held by nusta, subject to nusta's legal obligations to retain data under Philippine gaming and anti-money laundering regulations. To exercise these rights, contact nusta's Data Privacy Officer through the support channels listed on the platform.

nusta reserves the right to amend, update, or replace these Terms & Conditions at any time. Changes may be made to reflect updates to Philippine gaming regulations, PAGCOR directives, changes to the nusta platform, or other legitimate business reasons.

When material changes are made to these Terms, nusta will notify registered players by:

• Publishing a prominent notice on the nusta platform;
• Sending a notification to your registered email address or mobile number; and/or
• Updating the "Last Updated" date at the top of this page.

Your continued use of the nusta platform after the effective date of any amendment constitutes your acceptance of the updated Terms. If you do not agree to the amended Terms, you must stop using the platform and may request closure of your account and withdrawal of any remaining balance.

These Terms & Conditions are governed by and construed in accordance with the laws of the Republic of the Philippines. Any dispute, controversy, or claim arising out of or relating to these Terms, or the breach, termination, or invalidity thereof, shall be subject to the exclusive jurisdiction of the competent courts of the Philippines.

Before initiating any formal legal proceedings, you agree to attempt to resolve any dispute with nusta informally by contacting our customer support team. nusta will endeavour to resolve all complaints fairly and promptly. If a dispute cannot be resolved informally within thirty (30) days, either party may escalate the matter to the appropriate forum.

As a PAGCOR-regulated operator, nusta is also subject to PAGCOR's dispute resolution procedures. Complaints regarding nusta's regulated gaming activities may be referred to PAGCOR in accordance with its published procedures for player complaints.

If you have any questions about these Terms & Conditions, wish to exercise your rights under Section 13, or need to report a potential breach of these Terms, please contact the nusta support team.

Our support team is available 24 hours a day, 7 days a week via live chat accessible from your account dashboard after completing nusta Login. You may also contact us by email — our support address is listed in the footer of this page.

For formal legal correspondence, please direct your communication in writing to nusta's registered address as published in our regulatory information on the platform. Please reference "Terms & Conditions — Legal Notice" in the subject line of any formal correspondence.